Scenario
MetroWaste is a regional waste management company serving multiple councils. The Operations Manager, Sarah, and Fleet Supervisor, Tom, faced persistent operational inefficiencies and service quality issues.
Route Optimisation: Data-led planning reduced driving time and fuel usage by 35%.
Real-Time Fill Monitoring: Collections are now based on actual bin fullness, preventing unnecessary trips.
Service Verification: Time-stamped records confirm every collection, eliminating disputes.
Overflow Prevention: Instant alerts trigger rapid response before bins reach capacity.
Business Outcomes:
Annual cost reduction of 25–40% in fleet operations
Improved customer satisfaction with fewer overflow incidents
Reduction in missed collections by over 50%
Lower carbon footprint through smarter routing and fewer unnecessary trips
Summary of Key Drivers Addressed:
Route Optimisation
Data-led routing to cut travel time and fuel use
Fill-Level Accuracy
Real-time sensors prevent unnecessary collections
Service Verification
Timestamped proof of every collection
Overflow Prevention
Alerts trigger timely intervention before capacity is reached
Fill Level Monitoring: Real-time tracking of bin fill levels to prevent overflows.
Emptying Detection: Detects when bins are emptied to confirm service delivery.
Collection Time Tracking: Logs collection times to optimise operations.
Volumetric Waste Measurement: Captures waste volume for precise reporting.
Tilt Detection: Verifies bin tipping to ensure proper emptying.
GPS Location Tracking: Monitors bin positions for accurate routing.
Route Optimisation: Enhances efficiency with intelligent route planning.
Surge Level Analysis: Detects spikes in waste for predictive planning.
Waste Generation Patterns: Analyses trends for smarter scheduling.
Activity Logs: Tracks container events like openings and closings.
Collection Timing Analytics: Evaluates timing accuracy and service efficiency.
Operational Efficiency Metrics: Measures KPIs across waste operations.
Overflow Alerts: Sends real-time warnings before bins exceed capacity.
Efficiency: Streamline operations and reduce collection times.
Cost Savings: Optimize resources and reduce unnecessary pickups.
Sustainability: Lower carbon footprint through efficient waste management.
Compliance: Ensure adherence to waste management regulations.
Next